Terms and Conditions

 

  • Tickets cannot be exchanged or refunded unless a performance is cancelled or abandoned and cannot be resold. Your statutory rights are not affected.

 

  • We cannot replace lost or misplaced tickets, please treat your tickets like cash. All patrons must be in possession of a valid ticket on entry.

 

  • Galway 2020 cannot accept liability or validate any tickets purchased from unauthorized sources.

 

  • Complimentary tickets are non-transferable and cannot be sold for cash.

 

  • A €1 booking fee applies to each ticket purchased through Galway2020.ie, ticket prices include VAT.

 

  • On events with no electronic ticket option we offer postage to Ireland for €1.50 and internationally for €2. If you have not received your tickets by post the box office must be contacted by email no later than 24 hours before the performance.

 

  • “Print At Home” or E-Tickets can be scanned from your phone, if you are unable to download the PDF ticket please contact boxoffice@galway2020.ie

 

  • Management reserves the right to make essential changes to the programme. Subject to license.

 

  • Late admission cannot be guaranteed at some venues & may only occur if there is a suitable break in the event.

 

  • It is the customers responsibility to note the specific conditions on a show prior to booking including but not limited to as age restriction, layout, theme and location.

 

  • Management reserves the right to refuse admission and the right to confiscate any offending equipment & offenders will be removed without a refund.

 

  • Ticketholders enter the venue at their own risk & assume and responsibility for their property.

 

  • Galway 2020 gift vouchers are only redeemable through the Galway 2020 website, tickets may not be available for all shows.

 

  • Specific terms & conditions may apply to individual venues, please see the event page on Galway2020.ie for further information.

 

  • We reserve the right to make changes to these terms & conditions without prior notice.